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Refund Policy (Online Store)

  • Eligibility: If you’re not completely satisfied with your purchase of shoes or shoe products, you may return unused items in their original packaging within 14 days of the delivery date.
  • Process: To initiate a return, please contact our customer service using the Contact Form or by phone at (514) 342-6455 to obtain a return authorization and instructions.
  • Shipping Costs: Customers are responsible for the cost of return shipping.
  • Refunds: Once we receive and inspect your returned item(s), we will issue a refund to the original payment method. Please note that original shipping costs are non-refundable.
  • Non-Refundable Items: The following items are non-refundable:
    • Items marked as “Final Sale”
    • Gift cards
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2305 Rockland Rd #1400,
Mount Royal,
Quebec H3P 3E9

Mon and Tue : 10am – 6pm
Wed to Fri : 10am – 9pm
Sat : 9am – 5pm
Sun : 10am – 5pm